Recover a lost serial number and unlock your software
If you have lost the serial number to software products you have purchased you can instantly recover it using the form below. Your serial numbers will be automatically e-mailed to you immediately so you can unlock your software.
Still need help? Contact us for assistance
Still need help? Contact us for assistance
Use the form below to recover the serial number for software products you have purchased. Enter the e-mail address you purchased the software with and we will instantly e-mail you the serial numbers. If you no longer have access to the e-mail address you purchased the software with you will need to contact us to recover your serial number manually; include the product name, your full name, phone number and order number (if available).
If you have purchased the product Alloy, the .key file will be processed manually and e-mailed to you within 24-48 hours. All other software product serial number recovery requests are instantly processed and e-mailed to you by our automated system.